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Shipping

Orders are shipped within 3-5 business days from time of purchase. All orders within the Continental US are shipped via USPS and packaged with great care!  Each packaged will be insured, so please let me know if your item arrives damaged along with photos.   I will do everything in my power to rectify the situation. International shipping can take longer due customs and other postal challenges

Returns + Exchange

Orders are handcrafted in our North Carolina Studio. We do not offer returns or exchanges. If your purchase arrives damaged please email photos and description to willowandburl@gmail.com and we will determine the next step together.